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Contact us

Didn't find your answer on our FAQ page? Don't hesitate to contact us.

Some frequently asked questions

Usually, it takes us 24/48 hrs to respond but it may take longer in busier times.

Stockists: If you wish to become a CLEAN SLATE stockist, please fill out our contact form or email us at to enquire. Please note that we are unable to stock online only retailers.

Is your order wrong or damaged? Please fill out our contact form or send an email to and we will rectify any issues. Do not hesitate to reach out. We are here to help.

Can I add a note and gift wrap? No problem! Simply tell us it is a gift and write your personal message in the note box and we will write your note for you and add gift wrap. If you forget to add a note at the time of ordering, send us an email at and we will take care of it. We also have a Gift Box containing six candles of your choosing that makes a perfect gift.

For a quick answer, please visit our FAQ page